Jared Black is a Senior Director of Business Transformation at Genesys, possessing an MBA and Lean Six Sigma Black Belt. With a strong background in business transformation and process innovation, Jared has effectively guided operational leaders in implementing quality and continuous improvement methodologies. Previously, Jared worked as a Director of Operational Excellence at Blackbaud and held various roles such as Senior Financial Analyst at Textron Specialized Vehicles and Manager of Business Process Excellence at Aflac. Jared's expertise lies in change management, program management, and strategic planning, underpinned by an academic foundation in finance from the University of South Carolina.
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