Jeff Shane

Jeff Shane has a diverse professional background with extensive experience in customer success and account management across various industries. Most recently serving as Senior Customer Enterprise Success Manager at Genesys since May 2021, Jeff has previously held key positions at Web.com as Customer Success Director and LogMeIn as Senior Customer Relationship Manager, where responsibilities included driving strategic vision and SaaS account management. Jeff also held roles at CDK Global, LLC as Digital Solutions Consultant and Senior Account Manager, and contributed to successful fundraising campaigns as Digital Account Manager at dpc&s Incorporated. Jeff's career began in public relations and project management at Cascade eCommerce Solutions and included roles in client fulfillment and insurance sales. Educational credentials include a Bachelor’s Degree in Communication from Multnomah University.