Ji Qi is currently living in Melbourne, Australia, serving as the Regional Practice Lead of Customer Engagement Digital Practice at Genesys Professional Services. Previously, they held the position of Principal PS Consultant and Senior PS Consultant at Genesys, where they leveraged their extensive industry experience to drive successful outcomes for customers and partners. Ji Qi began their career as a Software Engineer at the Bank of China and worked as a Consultant at ESOON CHINA CORPORATION. They hold a Master's degree in Computer Software Engineering from Beijing University of Post and Telecommunications and a Bachelor's degree in Computer and Information Sciences from Dalian Institute of Light Industry.
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