John Moriarty is a Customer Success Director at Genesys, specializing in client strategy and customer experience (CX) with nearly 20 years of experience in omni-channel interactions across various sectors. They have previously held roles as a Senior Account Manager at Mueller International and a Project Leader at Valassis. Before their current position, they served as a Sr. Customer Success Manager at Genesys, where they managed the total lifecycle of customers using cloud-based omni-channel software solutions. Additionally, John worked as an Account Director at SoundBite Communications, overseeing customer communications and campaign management. Currently, John is pursuing a Certificate in Marketing with a focus on Social Media and Web Analytics at UCLA.
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