Kaz Ooka is a highly skilled Sales Enablement Engagement Manager at Genesys, responsible for developing and implementing programs to enhance sales performance in Japan since November 2021. Previously, Kaz held multiple roles at transcosmos inc. from April 2013 to October 2021, including Global Sales and Business Development Manager for Europe, where Kaz launched a cross-regional sales team and implemented new sales reporting aligned with headquarters standards. As a core member of the Global Business Promotion team, Kaz planned contact center solutions for international clients, while earlier experience included account management in the contact center service domain. Kaz earned a Bachelor's degree in Psychology from Dokkyo University and has also studied at The University of Alabama.
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