László Ángyán

László (Leslie) Ángyán is an accomplished IT Manager with over 18 years of experience in multinational Service Management and IT Operations. Currently, they serve as the Senior Manager of EMEA IT Services at Genesys, overseeing a $2.5 million annual budget and managing a team that supports nearly 2,000 users across 30 countries. Previously, László held various leadership roles, including Manager of the Enterprise Service Desk at AGCO Corporation, where they centralized IT services for over 10,000 users. László also has a strong background in continuous service improvement and project management, with multiple ITIL certifications enhancing their expertise in the field.