Leandro S. is an accomplished professional currently serving as the Director of Solution Consultant Canada at Genesys since December 2016, where leadership is focused on designing and delivering innovative cloud and AI solutions to enhance customer experiences. With a comprehensive background dating back to 2005 across various roles, including Senior Manager and Team Lead at Genesys and previous positions at Interactive Intelligence, Stellar, and Nordia Inc., Leandro has consistently contributed to sales objectives and team development. Leandro holds a Series Certificate in Master of Business Administration from McGill University, a Certificate in Telecommunication from École de technologie supérieure, and a DEC in Technology, Network Management from College Ahuntsic.
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