Leo Valuev is a Staff Operations Engineer with over 12 years of IT experience specializing in administration, integration, and operational engineering support. Currently employed at Genesys since 2016, Leo monitors and maintains the availability and performance of the Genesys SaaS platform, while also managing configuration and operations automation using Puppet. Previously, Leo has held roles as a Helpdesk Specialist and System Administrator in various organizations, contributing expertise in Linux administration, problem management, and infrastructure maintenance, particularly in AWS. Leo earned an Engineer's degree in Computer Science from Saint-Petersburg Marine Technical University between 2002 and 2008.
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