Lisa B. is a Staff Product Manager (Architect) at Genesys, where they currently lead product initiatives. Previously, they held various roles, including Group Product Manager at LearnUpon and Technical Support Engineer at Gladstone Software. Lisa’s experience in customer service and technical support spans several years, having served in diverse positions at Currys plc and LearnUpon. They possess a Bachelor’s Degree in Business Information Systems with Cloud Computing and a Post Graduate Diploma in Product Management from Dublin Institute of Technology.
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