Lisa Johnson is a highly experienced technology leader currently serving as Senior Director of Development within the Workforce Engagement Management (WEM) business unit at Genesys since December 2016. In this role, Lisa leads multiple full-stack delivery teams practicing agile methodologies across North America and India. Previous positions include Director of Development for Genesys Cloud WEM and Team Lead/Senior Software Engineer for PureConnect WFO products, where Lisa managed development teams and collaborated closely with product management. Prior experience includes roles at Interactive Intelligence and Thomson Inc/Technicolor, focusing on quality management and development of audio/video applications. Lisa holds a Bachelor of Science in Mathematics and Computer Science from Central Michigan University.
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