Mark Buckley is an experienced executive in the telecommunications and technology sectors, currently serving as Vice President for Australia & New Zealand at Genesys since February 2013, where the focus is on enhancing customer experience through various solutions. Prior experience includes significant roles at Alcatel-Lucent from January 2005 to February 2013, including Vice President of the Enterprise group for ANZ, where Mark led initiatives delivering secure communication networks and tools. Earlier, Mark held various positions at Alcatel Business Systems in France, overseeing a global team dedicated to Unified Communications and Networking solutions. Mark’s educational background includes an MBA with Honours from ESSEC Business School, a Graduate Certificate of Management from AGSM @ UNSW, and a Bachelor of Engineering (Electrical) with Honours from UNSW.
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