Mark W Stanley

Mark W. Stanley, PMP, is a seasoned experience designer and author currently working as an Industry Executive in Healthcare at Genesys. With a strong background in customer experience and project management, Mark has led initiatives that enhance client engagement and operational efficiency across various sectors. Mark's previous roles include Director of Strategic Business Consulting at Genesys and Principal at Crestview Consulting Group, where they developed transformative solutions and provided thought leadership through workshops and publications. Currently pursuing a Bachelor of Arts in History from Loyola Marymount University and an Experience Designer Extraordinaire certification, Mark continues to inspire others with a focus on innovative customer experiences.