Matt Chwalowski is an experienced CX consultant at Genesys since July 2021 and a Director at Tetra Tech, providing management consulting services for utilities since December 2018. Additionally, Matt serves as a Principal Consultant at PA Consulting Group since January 1996, working with numerous clients on various business challenges, including IT implementations and organizational transformation. Previous roles include SME in performance management at PW Consulting and Technology Manager at the Edison Electric Institute, where focus areas included electric technology viability. Matt began a career as a Research Engineer at the National Institute of Standards and Technology, specializing in energy standards development. Matt holds a Master of Engineering from The Catholic University of America and a Bachelor of Science from Virginia Tech, with earlier education at the Silesian Polytechnic Institute and The Silesian University of Technology.
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