Meet Patel is an accomplished Data Analyst with experience in advanced analytics and data management. Currently working at Genesys since January 2024, Patel engineers analytics solutions utilizing SQL and Python to analyze customer interaction patterns and call center performance. Prior experience includes a summer internship at Novus Logics, where query performance was optimized, and operational dashboards were developed using Tableau, as well as a role at Dell Technologies managing data processes and creating dynamic KPI dashboards. Patel holds a Bachelor's degree in Information Technology from UMass Boston, with a notable GPA of 3.6, and a high school diploma in Information Science from Devasya International Public School in India.
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