Michael Raymond is a seasoned professional in the Order to Cash domain, currently serving as Lead Product Owner at Genesys since June 2023, focusing on invoice to cash product ownership. Prior experience at Thomson Reuters spanned from January 2015 to June 2023, where roles included Director of Order to Cash Business Process, Chief Product Owner for Billing to Cash transformation, and Senior Manager of Credit Management Process and Operations. In these roles, Michael led multiple transformation projects, including the implementation of High Radius and directed digital integrations across complex systems. Michael's educational background includes a Bachelor of Arts in Psychology and Sociology from the University of Minnesota, emphasizing law, criminology, deviance, and restorative justice.
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