Mike Marshall

Mike Marshall is a Principal Solution Consultant at Genesys, leveraging twenty-five years of experience in managing, engineering, and supporting IT systems within complex corporate environments. Previously, they held various leadership roles, including Service Delivery Manager and Technical Delivery Manager at Spark Digital NZ, and LAN Manager at Fairfax Media, where they successfully managed large-scale technical projects. Mike's educational background includes a Bachelor of Computer Applications in Information Systems and Management from Victoria University of Wellington, which has equipped them with a solid understanding of ITIL principles. Throughout their career, Mike has demonstrated exceptional project management, team building, and customer satisfaction skills.