Mohamed Eisa

Mohamed Eisa is a seasoned professional with extensive experience in optimizing customer experiences and driving sales growth in the contact center industry. They served as a Technical Project Manager at Alcatel-Lucent, overseeing technical support for one of Nigeria's largest GSM operators, and later held various roles at Genesys, including Principal Solutions Consultant and Territory Sales Manager, where they expanded business in the Middle East. Currently, they are a Sales Director focused on strategic initiatives at Genesys, leveraging their expertise to enhance customer experience solutions across EMEA. Mohamed holds a BSc from Minufiya University and furthered their education at Columbia Business School.