영웅 손 is currently the Director and Head of the Customer Success and Service team at Genesys since 2017. Prior to this role, they served as a Network Manager at SK Telecom from 1995 to 2000, and then held the position of Director at 3Com from 2000 to 2010. Following that, 영웅 worked as a Senior Manager and HPE Aruba Presales Manager at Hewlett Packard Enterprise from 2010 to 2017.
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