Riya K. is a product management leader with over 15 years of experience in the Customer Experience (CX) and Software as a Service (SaaS) industries. Currently serving as the Lead Product Manager at Genesys, Riya has a history of leading cross-functional teams and driving innovation in product strategy, including significant revenue growth initiatives. Riya also acts as a consultant for stealth Generative AI startups, leveraging expertise in data strategies and market positioning. With advanced education from institutions like MIT and Kellogg, Riya is recognized for building inclusive customer experiences and pioneering AI initiatives.
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