Robert Griffiths is an experienced Senior Project Manager with a strong background in the customer experience (CX) software industry, currently employed at Genesys since October 2018. Prior to this role, Griffiths served as a Programme Manager at Dimension Data, where significant contributions included the development of client engagement criteria and managing multimillion-dollar contracts. Previous experience encompasses senior project management positions at Level 3 Communications, Global Crossing Telecommunications, Infonet, and AT&T, with expertise in managing complex telecom projects and establishing project management offices (PMOs). Griffiths holds a Master of Science in Business Management Systems from the University of Warwick and a Bachelor of Science in Communication Engineering from the University of Plymouth.
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