Ryan Cronin is a seasoned professional with extensive experience in customer success management, solution architecture, and customer relationship management. Currently serving as a Senior Customer Success Manager at Genesys since October 2020, Ryan advocates for customers, ensuring strategic adoption of products and services. Prior roles include Senior Solution Architect, where Ryan supported the adoption of Genesys Outbound platforms, and various positions at LogMeIn focused on customer experience and relationship management. Ryan's career at Genesys began in 2015, encompassing roles such as Outbound Solution Lead and Senior Solutions Consultant. Overall, Ryan has a proven track record of fostering strong client relationships and driving product adoption across different organizations, backed by solid educational credentials from Middlesex Community College and the University of Massachusetts Lowell.
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