Sam Grey is a digital and AI change agent with extensive experience in customer success and operational leadership. They served as Chief Sales Officer and VP of Operations at Nationwide Credit & Collection, Inc., where they led teams to achieve significant revenue growth and maintain employee morale. Currently, Sam works as a Customer Success Director at Genesys, focusing on helping customers reach their business goals through cloud platform adoption. They hold a Bachelor of Science in Chemical Engineering from Virginia Tech and have a background as a Combat Engineer in the USMC.
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