Satish A K is an experienced professional in the field of telecommunications and contact center solutions, currently serving as the Senior Director of Professional Services at Genesys since January 2017. In this role, Satish oversees operational management for centers of excellence in India and the Philippines, accountable for the successful delivery of Genesys products across North America, EMEA, APAC, and LATAM regions. With a background that includes leadership positions at BT India and DXC Technology, Satish has effectively managed technical delivery teams and achieved operational excellence through strategic planning and governance. Educational credentials include a Bachelor of Technology from S V V University and prior studies at Sai Sudhir Jr College and S V Oriental School.
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