Sean C. has extensive experience in technical support and engineering, currently serving as a Sr. Technical Support Engineer at Genesys since May 2022. Prior to this, Sean held the position of Breach Remediation Engineer at Entara, where responsibilities included managing cyber attack incident responses. Sean's background also encompasses a role as a Sr. Customer Support Engineer at Snom Technology AG, along with experiences at Telrex Communications Inc and XOS Technologies, providing technical support to various clients including professional sports teams. Sean’s early career included roles in customer support at Broadvoice Inc, Bizfon Inc, and 3Com Corporation, contributing to expertise in networking and VoIP technologies. Sean holds a Bachelor of Science degree in Computer Science from Regis University and has additional qualifications in HVAC and Paralegal Studies.
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