Genesys
Simon Morabih is a seasoned IT professional with a strong background in cloud engineering and system administration, currently serving as a Senior Cloud Engineer at Genesys since February 2014. Simon has been instrumental in designing, deploying, and managing highly available cloud infrastructures on AWS, including a global customer care testing lab and an education training lab. Key achievements include implementing self-service tools, migrating on-premises infrastructure to the cloud, and utilizing Infrastructure as Code methodologies. With a solid educational foundation, including a Graduate Certificate in Cybersecurity from Harvard Extension School and an MBA in International Business, Simon combines technical expertise with leadership and project management skills in dynamic environments. Prior experience includes roles as a Senior System Engineer and Systems Administrator, further enhancing capabilities in technical support and team mentoring.
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Genesys
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Genesys is a company that sells customer experience and call center technology to mid-sized and large businesses.