Simon Noël is a Principal PS Consultant at Genesys, where they focus on solution delivery and project documentation. Previously, they served as a Senior Solution Architect at Bell, enhancing Genesys Cloud contact center capabilities. Prior roles include positions at Nuance Communications and Akin Gump Strauss Hauer & Feld LLP, where Simon provided tiered support and contributed to system migrations. They began their career as a Help Desk Analyst at Ultramar, supporting IT issues for corporate users across multiple regions.
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