Stephen Hueber is a CX strategist with 20 years of experience in optimizing customer success practices. Currently serving as a Senior Business Unit Enablement Partner at Genesys, they develop solutions and implement best practices for customer support organizations. Previously, Stephen held various roles at Genesys, including Senior Enterprise Customer Success Manager and Sr. Manager of Customer Success, where they led successful teams that drove substantial revenue growth and customer retention. Stephen also engages as a public speaker, focusing on the importance of mental health awareness. They earned dual bachelor's degrees in Informatics and Business Operations Management from Indiana University Bloomington.
This person is not in the org chart
This person is not in any teams
This person is not in any offices