Steven MacBeath is an experienced technology professional with a strong background in system architecture, project management, and technical leadership. Currently serving as a Principal PS Consultant at Genesys since March 2015, Steven has effectively led the TPG Project, managing sprint plans and internal resource allocations. Prior roles include IVR Technical Lead at Vodafone Australia, where Steven oversaw the redevelopment of IVRs and significantly improved the SIM swap process, and Consultant at Telstra, presenting Agile achievements to stakeholders. Steven's earlier experience spans senior positions at Nuance Communications, Enterprise Speech Recognition, and Logica, with notable contributions to high-profile projects and system development. Steven holds multiple degrees in Human-Computer Interaction and Computer Science from De Montfort University.
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