Stuart Ough is a UX Research Manager at Genesys, where they lead efforts in democratizing user experience research and mentoring others in best practices. They have held various prominent positions in the field, including Sr. UX Researcher at Pearson Education and Sr. UX Manager at Salesforce Marketing Cloud. Stuart’s academic background includes a Master’s degree in Human-Computer Interaction from Indiana University Indianapolis and a Bachelor's degree in Business and Art from Cornell College. Additionally, Stuart has been an adjunct professor at Indiana University since 2008, teaching Prototyping for Interactive Systems in the graduate HCI program.
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