Thomas Nicolas is a Principal Professional Services Consultant at Genesys, where they have been working since 2020. Previously, they held various expert roles at companies like Steria and SNCF, focusing on Genesys solutions and CRM systems. Thomas started their career with an internship at Niji, developing a prototype for camera control and video streaming. They hold a degree in Embedded Systems from ESIEE Paris and have completed numerous certifications in Genesys and related technologies.
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