TD

Tim DiRusso

Principal Agentic AI Solutions Architect

Tim DiRusso is a Principal Professional Services Consultant and Software Engineer at Genesys, specializing in AI-powered solutions within the Contact Center as a Service (CCaaS) space. Tim has extensive experience in designing, developing, and deploying contact center implementations, utilizing a range of technologies such as React, Node.js, and AWS. Previously, Tim worked as a Senior Software Engineer at LogMeIn, where their contributions included building AI chatbots and integrating third-party APIs. Tim holds a Bachelor of Science degree from the Ira A. Fulton Schools of Engineering at Arizona State University.

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Phoenix, United States


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