Tim DiRusso is a Principal Professional Services Consultant and Software Engineer currently specializing in AI-powered solutions for Genesys Cloud CX. They have extensive experience in designing, developing, and deploying contact center implementations within the CCaaS sector, leveraging technologies like React, Node.js, and AWS. Previously, Tim has held roles as a Senior Software Engineer and Software Engineer Intern at LogMeIn and has provided technical support and software development services at several other organizations. Tim earned a Bachelor of Science degree from the Ira A. Fulton Schools of Engineering at Arizona State University.
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