Wayne Metcalfe, PhD, is a Principal Software Engineer in Platform Engineering at Genesys, where they apply their extensive expertise in creating, deploying, and monitoring highly available applications. Previously, they served as DevOps Director at Loyalty Information Technologies, contributing to the development of the AWS platform for a FinTech startup, and as a Principal Software Engineer at Aspect Software, where they enhanced CI/CD practices. Wayne's journey includes significant roles as a Site Reliability Engineer at Blue Tree Systems and postdoctoral research at NUI Galway and Princeton University, where they focused on chemical kinetic mechanism development. They hold a PhD in Chemistry and a Higher Diploma in Software Design and Development, both from the National University of Ireland, Galway.
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