Manuel Rios Berodes

Manuel Rios Berodes is a skilled technology professional with extensive experience in software support and network engineering. Currently serving as a Software Support Generalist at Genetec since September 2022, Manuel specializes in troubleshooting customer technical issues and collaborating with team members to ensure effective issue resolution. Previously, Manuel held various leadership and technical roles at Aldea Solutions Inc., including Network Support Team Leader, where responsibilities included evaluating transport circuits, designing video and data solutions, and providing level 3 support for network incidents. Additional experience includes positions at CANTV as a Fixed Access Networks Technical Trainer and Interconnection's Business Consultant, as well as roles at Movilnet as a Senior and Junior Data Transmission Engineer. Manuel holds a Bachelor’s degree in Electrical, Electronic and Communications Engineering from UCAB and is pursuing a Cisco Certified Network Associate (CCNA) certification.