Afsana Abedin

Assistant Manager- Human Resources at Genex Infosys Limited

Afsana Abedin is currently the Assistant Manager- Human Resources at Genex Infosys Limited, with previous experience as a Senior Executive in Human Resources at SSL Wireless and as an Executive in HR & Admin at ShopUp. Afsana also served as a Customer Service Manager at Grameenphone Ltd. Afsana has a PGDHRM from Business Institute of Management and an MBA and BBA in HRM from American International University-Bangladesh. Afsana has experience in corporate recruitment, employee training, mentoring, and team coordination.

Location

Dhaka, Bangladesh

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Genex Infosys Limited

Genex began its journey in Dhaka, back in 2012 as an initiative of IPE Group, UK with a plan to grow BPO and IT Service industry in emerging countries. Within a short span of time Genex has become the largest Business Process Management & IT Services company in Bangladesh. From 2 to 4000+ employees, Genex expanded its operations in APAC region, managing over 150 million customer interactions a year. In 2019, Genex became the first publicly listed company in the country’s ITeS sector. Excellence in customer service and stellar achievements in business objectives is part of our core, we do so in a smart, cost effective and quality driven manner. Our multinational team of experts possesses the right mix of skills and experience in the field of BPO and IT services. Genex has been awarded with the prestigious ICT Solution Provider of the Year by The Daily Star in 2019, National ICT Award by BASIS in 2019, Asia Pacific Alliance Award (APICTA) 2019, Best Large Contact Centre (#Rank 1) & TopPlace2Work for APAC region by ContactCentreWorld in 2018. We were also awarded the Best Outsourcing Partnership Award, under Large Contact Center category, for our partnership with a leading Telecom Operator. We strive for excellence through continuous transformation of business scopes for our clients which ensures significant value addition to our customer’s business. A smart innovator in BPM and IT Services industry; trusted by Global Brands. Solutions & Services offered by Genex: 1. Customer Experience Management 2. Back-Office Management Services 3. Digital Transformation & Solutions 4. Digital Marketing 5. Training & Skill Development


Headquarters

Dhaka, Bangladesh

Employees

1,001-5,000

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