John (Ioannis) Tolias

Senior Business Operations Manager at GENFLOW

John (Ioannis) Tolias has a long and varied work experience. John (Ioannis) began their career in 2008 as an intern at Monogram Events. In 2009, they worked as an intern at the Municipality of Asclepius and as a Marketing & PR Assistant (partly on a freelance basis) at JAG Winning Sports Ltd. In 2012, they were a Resident Assistant and Personal Assistant at Arsenal FC Elite Academy Southeast Europe. In 2015, they were a Project Administrator at Oxford Innovation. In 2016, they were a Senior Registrations Officer at Oxford Royale Academy. From 2017 to 2019, they were a Customer Service Advisor at Oodle Car Finance, where they were responsible for providing customer support, conducting AML checks, and updating car finance markers. John (Ioannis) also designed a business process for 'insurance incident' cases and reported results directly to the company's MD on a weekly basis. John (Ioannis) achieved a rating of 4/5 (above expectations) in successive quarterly reviews and received the highest quarterly bonus available to the customer service department. John (Ioannis) also received two annual company awards as a result of adhering to the company's core values. In 2019, they were a Senior Business Operations Manager and Head of Customer Support at Genflow.

John (Ioannis) Tolias has an education history that spans from 1997 to the present. From 1997 to 2008, they attended Ellinogermaniki Agogi, where they obtained a high school degree. John (Ioannis) then attended Ethnikon kai Kapodistriakon Panepistimion Athinon, where they obtained a Bachelor's Degree in Physical Education and Sport Science. In addition, they have obtained three certificates from Coursera Course Certificates and Lynda.com, which include Fundamentals of Graphic Design, Computer Science Principles: Programming, and Up and Running with C#.

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Timeline

  • Senior Business Operations Manager

    March, 2022 - present

  • Head of Customer Support

    January, 2019