Jeremy Johnson

SVP Experience Transformation at geniant

Jeremy Johnson's work experience spans over several industries and roles. Jeremy began their career as a Customer Service Specialist at Verizon, where they assisted customers with home phone service issues and sales. Jeremy then worked as an Interaction Designer at Visual Impact, focusing on various projects such as video editing, print production, web design, and more.

In 2002, Jeremy joined Bright Corner as a User Experience Designer, where they helped companies design customer-centric experiences. The company was later acquired by Geniant. At Geniant, Jeremy served as a Sr. User Experience Consultant, collaborating with multiple companies in the B2B space to design workflows, wireframes, and final designs.

In 2006, Jeremy moved to Sabre Holdings as a User Experience Manager, responsible for reinventing how travel agents work and supporting innovation initiatives. Jeremy continued their career at GameStop as Director of User Experience, leading the creative and product design for their e-commerce site and digital gaming products.

Jeremy joined Travelocity next as Director of Design & User Experience, overseeing the User Experience and design groups for product organization and media/merchandising teams. Jeremy played a crucial role in setting the vision, design styles, and launching new products on mobile and desktop.

Jeremy then joined projekt202 in 2013, initially as the Director of User Experience for the Dallas regional office, but later becoming the Vice President of Customer Experience. In this role, they contributed to the company's revenue growth, managed an acquisition, and supported the establishment of several regional offices. Jeremy'sresponsibilities involved growing the User Experience team, assisting with sales, marketing, and strategy, and working with major clients in industries like airlines, retailers, and automotive organizations.

Most recently, Jeremy joined geniant as the SVP of Experience Transformation. Jeremy'srole focuses on optimizing brand experiences and assisting companies in improving employee engagement models and customer journey moments.

Overall, Jeremy Johnson has a strong background in user experience and design, demonstrating expertise in leading teams, driving revenue growth, and delivering successful products in various industries.

Jeremy Johnson attended Brookhaven College from 1999 to 2001, where they studied Design and Visual Communications, General. However, they did not earn a degree during this time.

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