Eric Burns

Eric Burns has a strong background in sales engineering and leadership roles. Eric is currently the Vice President of Sales Operations, North America at Geniusee - Software Product Development. Prior to that, they worked as a Creative Problem Solver at Interhouse and as a Senior Sales Engineer at Cognigy and Aisera. Eric also had a role as a Senior Solutions Architect/Sales Engineer/Tech Evangelist at PagerDuty. Eric has experience in creating integrations, developing demo flows, and delivering presentations at conferences. Eric has a history of exceeding sales quotas and implementing post-sales support. Additionally, Eric has a technical sabbatical where they pursued various professional development courses.

Eric Burns has a diverse education history. Eric obtained a Masters degree in Information Systems with an emphasis on Information Security from the University of San Francisco from 2008 to 2010. In 1997 to 1999, they earned a Bachelor of Science degree with a concentration in Business, specifically Management Information Systems, from Sonoma State University.

Additionally, Eric has pursued various certifications and completed numerous courses to further enhance their skills. Eric has obtained certifications such as "Cognigy Academy's Project Management for Conversational AI" and "Cognigy.AI Foundation Course" from Cognigy in 2022. In 2021, they completed a series of courses on Inclusive Leadership from Catalyst Inc. In previous years, they acquired certifications in areas such as "Essentials of Cybersecurity" from edX, "Soft Skills" from Rochester Institute of Technology (RITx), and "Blockchain for Business" from The Linux Foundation. Eric also completed a course on "The Analytics Edge" from MITx on edX. Additionally, they received a certification as a "Signal Scientist" from Signal Sciences.

Eric has taken advantage of online learning platforms such as edX, LinkedIn Learning, and Udemy to enhance their skills in various fields. Eric has completed courses in Web Development, Big Data, Business Intelligence, Blockchain, Security, and Webinars.

Overall, Eric Burns has a well-rounded education history with a strong focus on information systems, information security, and business. Eric has continuously pursued further education and certifications to stay up-to-date with the latest industry trends and technologies.