Jenna Cusworth-Bolger

Jenna Cusworth-Bolger is an experienced service designer and researcher currently serving as a Senior Service Designer at Genomics England, focusing on embedding the groundbreaking Generation Study into NHS hospitals. With a robust background in independent research and service design through Jenna Cusworth-Bolger Ltd since 2018, Jenna has collaborated with prominent clients including Marks & Spencer and Credit Kudos. Previous roles include Head of Research & Service Design at Koru Kids, where innovative childcare solutions were developed, and UX Research Lead at Humanity Inc., contributing to a revolutionary health app. Jenna's career also encompasses key positions at Bulb, Wonderbly, Seymourpowell, and other organizations, where strategic insights and design ethnography shaped various successful projects across multiple sectors. Jenna holds a Bachelor's Degree in Design for Industry from Northumbria University and a Bachelor of Architecture from Newcastle University.