Jaynish Thakkar is a highly accomplished Quality Training & Policy Manager with over 6 years of experience in the Trust & Safety domain. Previously, Jaynish served as a Subject Matter Expert at Genpact, where they managed a team of 25 representatives and achieved consistent quality performance. In addition, Jaynish held roles as a WFM Analyst and Management Trainee, focusing on operational efficiency and workforce management. Currently, as an Assistant Manager in Quality & Training, Jaynish leverages data-driven strategies to enhance quality standards and drive continuous improvement within organizational frameworks.
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