Hazel Winnie Baptist

Hazel Winnie Baptist serves as the Operations Manager at Resorts World Genting since December 2008, overseeing daily operations for Genting & Awana Skyway, including customer experience management, strategic planning, health and safety monitoring, and financial oversight. Previously, Hazel held the position of Assistant Operations Manager, focusing on achieving operational objectives. Prior to Resorts World Genting, Hazel worked as the Entertainment Manager at Berjaya Hills Colmar Tropical, leading entertainment initiatives and ensuring guest satisfaction. Hazel's career began at Star Cruises as a Cruise Activity Manager, where responsibilities included assisting the Cruise Director and managing a team of 80 staff. Hazel completed education at Selayang Baru Primary & Secondary School with a focus on arts.