Michael Verdick

Support Consultant at GeoDigital

Michael Verdick has a diverse work experience, starting with their most recent position as a Support Consultant at GeoDigital. In this role, they provided Tier 1 and Tier 2 support for GeoDigital's WorkStudio application, involving SQL Server and Oracle database queries, troubleshooting, and remote client workstation control.

Prior to that, Verdick worked as an Application Support Engineer at Access Data Consulting @ Pearson/eCollege. Michael provided Tier 2 support for Pearson's Higher Education web-based online courses, writing python scripts to automate help desk activities and resolving incidents related to Oracle and MS SQL databases.

Before that, they worked at LCI - Lawinger Consulting, Inc., where they held multiple roles. As a Data Archiving and Application Retirement Infrastructure Analyst, they installed and configured IBM InfoSphere Optim Archive, created installation qualification documentation, and configured connections to legacy data in over 1600 applications. As an Application Support Engineer, they configured and supported SAP's OpenText infrastructure, built OpenText servers, and created automation scripts in a high-availability Red Hat Enterprise Linux environment.

During their time at Tech-Pro, Inc., Verdick served as a Client/Server Developer for Northwest/Delta airlines, providing support for the SafeTrac baggage scanning application. Michael also maintained a dedicated website for SafeTrac, offering log reading, baggage barcode creation, and other support tools. Additionally, they worked as a Software Developer, building an internal support website for the SafeTrac luggage scanning application.

Earlier in their career, they worked at 3M as a 3rd level support & developer, supporting Windows and HPUX servers, writing monitoring scripts for Tivoli, and developing custom programs for security and software distribution.

Overall, Michael Verdick has a strong background in application support, infrastructure analysis, and software development across various industries.

Michael Verdick attended LeaderQuest Denver in 2016, where they completed a Certified Ethical Hacker Bootcamp and a CompTia Security+ Bootcamp. Prior to that, they studied at Century College from 1986 to 1989, earning an Associate of Arts (AA) degree in Liberal Arts and Sciences/Liberal Studies.

Links

Previous companies

3M logo
Tech-Pro, LLC logo

Timeline

  • Support Consultant

    December, 2016 - present

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