Robina Smith

Robina Smith, MBA, MEd, CPPS, is a seasoned professional with diverse experience in web merchandising, education, and customer service training. Currently a Web Merchandising Specialist at the Georgia Department of Administrative Services, Robina coordinates the distribution and disposal of state personal property in alignment with Georgia Surplus Property Laws. As an independent contractor, Robina scores standardized tests for K-5 and high school assessments while also training customer service professionals. Additional roles include Constructed Response Scorer for Educational Testing Service, Smoking Cessation Counselor at UnitedHealth Group, Tier 1 Tech Support Agent at Xerox, and Customer Service Coordinator at Sykes Enterprises, Inc. Robina’s academic qualifications include a Doctor of Education in Performance Improvement, a Master of Education in Educational/Instructional Technology, an MBA, and dual Bachelor of Arts degrees in English Language and Literature and History.