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Christopher Rivera

Helpdesk Operations Manager at Georgia Department of Education

Christopher Rivera is an accomplished professional with extensive experience in organizational leadership and technical support across various sectors. Currently serving as Helpdesk Operations Manager at the Georgia Department of Education since 2006, Christopher manages helpdesk operations and provides solutions for educational data reporting across the state. Previous roles include Helpdesk Manager at Prism Pointe Technologies, where Christopher oversaw 24x7 IT support for global clients, and National Director of Client Services at Taylor, Bean & Whitaker, managing multi-site operations for a leading mortgage lender. Christopher also held significant positions at Harland Financial Solutions, GE Capital, and Photocircuits Corporation, focusing on customer relations and technical support. Christopher's career began in the US Navy as a Naval Aviator, emphasizing leadership and operational management skills. Christopher earned a Bachelor of Arts in Physics from California State University, Fullerton.

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