Georgia Department of Human Services
Jacqueline Chavez is an experienced UX Designer and Product Designer currently serving as the Lead UX Designer/Product Designer/Architect at the Georgia Department of Human Services since June 2023, where notable contributions include the user experience design of Gateway and DCSS applications. Previous roles include Senior UX Designer at Verizon, specializing in e-commerce applications, and Product Designer at Lowe's Companies, focused on enhancing post-purchase features for the Lowe's app. Jacqueline has held various design positions across multiple organizations, including Hypergiant, TechData, Texas Department of Transportation, and Alsea, leading projects that span user experience research, interface design, and digital marketing strategies. Educational background includes a Bachelor's degree in Graphic Design and multiple certificates in Web Design, Marketing, and Design Thinking from esteemed institutions.
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Georgia Department of Human Services
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The Georgia Department of Human Services (DHS) formed in July 2009 as part of the reorganization of the former Georgia Department of Human Resources, which had served Georgia since 1972. DHS delivers a wide range of human services designed to promote self-sufficiency, safety, and well-being for all Georgians. The department is one of the largest agencies in state government with an annual budget of $1.8 billion in fiscal year 2017 and nearly 9,000 employees. DHS is comprised of three divisions and 11 offices, including the Division of Aging Services, the Division of Child Support Services, and the Division of Family & Children Services. Our vision is to build stronger families for a stronger Georgia.