Nixie-Ann Gumbs

Nixie-Ann Gumbs, MBA has a diverse work experience spanning both the private and public sectors. Nixie-Ann started their career at GE, where they worked as a Quality Specialist from 1999 to 2003. Nixie-Ann then joined the Georgia Department of Revenue as a Contact Center Manager of Operations from 2008 to 2014, where they oversaw the operations of the contact center.

In 2014, Nixie-Ann joined the Georgia Department of Human Services. Nixie-Ann held various roles within the department, including Senior Director Of Customer Contact Centers and Office of Family Independence, Director. In these roles, they demonstrated their work ethic, energetic conversations, and hands-on approach to customer service. Nixie-Ann was recognized for their multi-million dollar achievements and collaborative problem-solving skills, earning their the title of Call Center Champion for the Governor's Office in 2008. Nixie-Ann also served as the Communications Director for the Office of Family Independence for a brief period in 2014.

Overall, Nixie-Ann Gumbs has a strong background in customer service, operations management, and leadership within the public sector.

Nixie-Ann Gumbs, MBA, completed their Master of Business Administration (M.B.A.) in Global Technology Management from American InterContinental University from 1997 to 1999. Prior to that, they pursued a Bachelor of Science degree in Political Science and Government from Morris Brown College from 1993 to 1996.