Heather Ross

Heather Ross is the current Director at Georgian Bay General Hospital. Prior to their current position, Ross served as the Director eBusiness Customer Experience for Clarica from January 2000 to December 2005. In this role, Ross was responsible for leading a team of professionals in building the company’s digital presence and ensuring a quality and easy-to-understand experience for customers consistent with the brand. Ross’ experience in customer experience and management makes their an excellent leader at Georgian Bay General Hospital.