Daniel Morera is a seasoned professional with extensive experience in contracts analysis and customer service management. Currently serving as a Senior Contracts Analyst at GEP Worldwide since January 2021, Daniel previously held various roles at BVmedia, including Campaign Manager, Quality Assurance Manager, and Quality Assurance Agent, where contributions led to improved team metrics and enhanced quality standards. Earlier experience at SYKES as a Customer Service Agent involved assisting customers with payment processing and providing clear information on credit matters. Daniel is actively pursuing further education in mediation and labor law through institutions in Costa Rica, building on a solid academic foundation in legal services.
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