João Paulo Ferreira Marcelli

João Paulo Ferreira Marcelli is an experienced professional currently serving as a Key Account Manager at Zak since April 2022, where responsibilities include client portfolio management, negotiations focused on upselling and repricing, and commercial strategy development. Prior to this role, João worked as a Commercial Analyst at Pagar.me from May 2021 to March 2022, engaging with clients to identify churn causes, leading negotiations, and creating strategic performance reports. João's earlier experience includes a position as a Junior Commercial Analyst at Biofílica Ambipar Environment, focusing on managing client portfolios and commercial strategies in the environmental services sector, and an internship at Raízen, supporting agricultural products and internal intelligence, which resulted in significant cost savings. João holds a Bachelor's degree in Forestry Engineering from the Escola Superior de Agricultura "Luiz de Queiroz," obtained in 2019.