Jahn Moreno

Jahn Moreno has a diverse range of work experience in customer support and supervision roles. Starting in 2010, they worked as a Quality Assurance Representative at Teleperformance Colombia, handling customer inquiries and assisting agents. From 2011 to 2013, Jahn served as a Shift Supervisor, Coach, Staff Supervisor, and Trainer at Sitel Colombia Call Center, where they supervised agents and coordinated daily operations. In 2015, they became a Staff Supervisor at OneLink, responsible for training staff and providing feedback on performance. In 2019, Jahn transitioned to a BDR role at CloudTask, answering customer inquiries, providing product knowledge, and generating business. Currently, Jahn is working at GetAccept, where they provide chat customer support and technical support/sales assistance. They maintain a 100% satisfaction rate and also conduct video calls to provide instruction and training to new customers.

Jahn Moreno completed their education from 2014 to 2017 at SENA, earning a degree in Business Administration and Management, General. Additionally, Jahn Moreno obtained multiple certifications from HubSpot Academy in January 2020, although the specific details regarding the certifications are not provided.