Laura Colnaghi

Customer Success Manager at getfluence

Laura Colnaghi has a diverse work experience history. Laura worked as a Customer Success Manager at Getfluence, where they executed delivery and support strategies to ensure customer satisfaction. Laura provided multilingual and multichannel support to users, handled accounting for key clients, and managed orders and activities. Prior to that, they worked at bbrand as a Project Manager. Before that, they held multiple roles at Ludilabel, including Communication Manager and Branch Director for Italy, where they handled communication marketing, trade marketing, event planning, press office and PR, influencer marketing, business development, supply chain management, HR and team management, office management, and CRM. Laura also worked as a Senior Event Manager and Account Manager at WARM UP INDUSTRY, where they managed communication and event projects. Laura started their career as an Assistant Internal Communication at Sky Italia and an Event Planner at KAMI. Laura also had a training stage at Luxemburg Italian Ambassy, where they worked on event production and cultural programming.

Laura Colnaghi is currently pursuing a Master's degree in Social Media Marketing at Ninja Academy, an online institution. In 2020, they completed a Mini Master program in Digital Marketing & Web Communication from Cultura Corsara - Corsi Corsari, also an online course. Prior to that, Laura attended IULM University from 2004 to 2006, where they obtained their Laurea Magistrale in Strategie, Gestione e Comunicazione dei Beni e degli Eventi Culturali, focusing on Marketing, Communication, and Arts. Laura had previously earned a Laurea in Scienze della Comunicazione from IULM University from 2001 to 2004, which covered economics, sociology, psychology, and communication. Laura's earlier education includes a Bachelor's degree from Liceo Scientifico Statale "G. Marconi" from 1996 to 2000, although the field of study for that degree is not specified.

Laura has also obtained several certifications throughout their professional journey. These include the Certificato Ninja Atomi Facebook Pro, Certificato Ninja Atomi Social Ads Genius, and Certificato Ninja Atomi Social Media Power, all obtained from Ninja Academy in 2021. Laura also holds an IAB Digital Marketing and Media Foundations Certification from Google, obtained in 2021, and a Certified Pet Dog Trainer (CPDT) certification from Comunicandog: Canine Behaviour Centre and AICS, acquired in 2017.

Links

Previous companies

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Timeline

  • Customer Success Manager

    March, 2021 - present